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Building a Real-Time Shoplifting Detection System for US Retail

A multi-camera computer vision pipeline that detects theft as it happens, tracks individuals across cameras and alerts staff in real time.
Industry
Retail / Security
Use Case
Shoplifting Detection & Surveillance
Case Study Visual
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The multi-camera behavior analysis system provided by Eminent AI changed how we approach security. Being able to track people across cameras while detecting suspicious activity is a game-changer.
Retail Operations Lead
Confidential US Retailer

Revenue Loss From Shoplifting They Couldn't Stop in Time

A US-based retail client needed a smarter way to prevent theft across their stores. Manual monitoring was inconsistent and reactive — by the time staff noticed something, the loss had already happened.

They needed a system that could watch every camera, every frame, and flag suspicious behavior the moment it occurred.

35%
Shrinkage Reduction
24/7
Surveillance Uptime
Section Illustration

What We Built

A comprehensive computer vision suite designed to provide real-time situational awareness.

Person Detection

Identifies every person in frame across all cameras simultaneously in real time.

Shoplifting Detection

Detects suspicious behavior and theft actions the moment they occur with high confidence.

Action Recognition

Understands what each person is doing — walking, reaching, concealing — not just where they are.

Cross-Camera Tracking

Follows the same individual across multiple cameras using appearance matching, maintaining identity.

Pose Estimation

Reads body language and physical gestures to add behavioral context to each detection.

Real-Time Alerts

Flags shoplifting incidents instantly so staff can respond before the person leaves the store.

Impact & Results

22%
Theft Reduction

Decreasing stock shrinkage through real-time AI security.

< 1s
Alert Latency

Near-instant identification of suspicious actions.

100s
Stores Supported

Scale-ready surveillance across national retail chains.

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